How long will it take to receive my order?
Merchandise orders are fulfilled within 48 hours of the order being received. We ship merchandise via USPS Ground, once shipped you can expect your items to be delivered within 3-5 day. We ship beer overnight via GLS on our designated shipping days.
I just ordered beers to be shipped to my house. When will they be shipped?
Beers are shipped Overnight through GLS. Beer Shipments go out on Mondays and Thursdays. Order cut-off is 2pm. (i.e. any orders placed between 2:01pm Monday through 2:00pm Thursday will be shipped Thursday evening; any orders placed between 2:01pm Thursday through 2pm Monday will be shipped Monday).
When the beers get delivered, can the delivery person just leave them on the doorstep?
Sorry, this isn’t pizza. All alcohol deliveries must be accepted and signed for by the person who purchased the beer. You are required to present your valid ID to the delivery driver for verification.
I’m thinking about ordering beers to be shipped to my house. How much does it cost?
Shipping is a $20 flat fee per box to anywhere in CA. So if you order an 8 pack box and a 12 pack box, the fee is $20 per box.
Why do you only ship beer in CA and but can ship regular merchandise to other states?
Unfortunately, it's the law. We are legally not allowed to ship beers direct to consumer over state lines.
My cans arrived damaged. Can I get a refund or can you send me more beer?
Absolutely! We’ll happily do whichever one you'd prefer. All we ask is that you send us a photo of the damage so that we can figure out if it’s something we did or if it’s an issue with the delivery itself and can adjust our methods accordingly to ensure proper delivery. We use a high-quality shipping box specifically made for shipping beer, called “Whalepods”, so your delivery should show up in great condition.